Our Step-by-Step Process
We firmly believe that clear and consistent communication is the key to a smoothly-run project. The stages of the process are as follows:
1. Initial Contact
When you call our office, a member of our team will go into detail with you regarding your project and the next step.
2. Initial Meeting
All decision makers are encouraged to attend so we can discuss in detail your needs, project investment, past experiences, and expectations; then we will introduce how we work with our clients and at the end of our meeting we will decide if there is a fit. If you feel there is a fit, we will discuss the next steps.
3. Design Stage
During the design stage we perform the following items related to your project : measuring, design, selections, site visit, and at the end a detailed proposal is prepared.
4. Pre-Construction Meeting
The Production Manager and trades will accompany the President to meet with you at your home about one week before construction begins. This is their opportunity to get the "lay of the land" and set the project expectations.
5. Construction
Here is where it gets fun! Your hard work during the planning process is completed and now you can sit back and let the project happen. Our crew will provide you with smiles, measurable daily progress, and the cleanest and safest job site possible.
6. Substantial Completion Walk-Through
On the substantial completion day, we will do a walk-through with you to create and sign a final Punch List of items to be completed.
7. Project Completion
WOW! This is what makes it all worth the effort, though some clients describe missing the crew and experiencing a sort-of "post-remodeling depression." The best remedy is to start planning the next project!
8. Exit Interview
Quild Quality, a third party survey company, will be contacting you within a couple weeks after your project is complete to survey you regarding your project. We greatly appreciate your input as it helps us improve.
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